One of the world’s leading enterprise application software providers, SAP, has 105,000 employees from more than 140 countries and serves a global network of customers that collectively generate 87% of total commerce worldwide. SAP started life in 1972, when five entrepreneurs in Germany—Dietmar Hopp, Hasso Plattner, Hans-Werner Hector, Klaus Tschira, and Claus Wellenreuther—came together to explore the business potential of technology. In recent years, the company has ushered in a new era of cloud-based services, helping enterprises to become intelligent, networked, and sustainable by running integrated, digital business processes in the cloud. Today, with more than 400,000 customers, its advanced technologies—from machine learning, Internet of Things, and advanced analytics technologies to its end-to-end suite of applications and services—help companies of all sizes and in all industries run better, improving people’s lives.
Given the rate at which companies such as SAP innovate, ensuring that the patent prosecution process is conducted as swiftly and cost-effectively as possible is essential. For SAP, the solution was PatentAdvisor. With the tool providing detailed art unit and examiner statistics, patent attorneys like Rob Chee and Warren Ma can quickly and easily see data on different allowance rates, prosecution lengths, appeal statistics, and other essential metrics.