Goldman Sachs predicts that AI will impact 44% of jobs in the legal sector. This prediction needs to sit alongside the ABA 2023 Artificial Intelligence (AI) TechReport, which reported that 10.9% of lawyers currently use AI solutions. Yet 44.3% report time-saving and efficiency gains from using AI. When considering generative AI in Intellectual Property specifically, 87% of professionals are interested in adoption and 82% expect generative AI to take over a range of repetitive administrative tasks, key findings of the LexisNexis 2024 report on How Generative AI is Shaping the Future of Work. This is a complex topic that sits at the heart of the evolution of the IP profession.
ChatGPT launched on November 30, 2022, and reached 1 million users within 5 days. The hype for generative artificial intelligence (GenAI) has been unprecedented. The Gartner hype curve for AI illustrates this well. GenAI has now passed the Peak of Inflated Expectations and is heading for the Trough of Disillusionment. Is there a way to avoid this?
Figure 1: Gartner Hype Cycle for Artificial Intelligence, 2024
The starting point is context. GenAI is not the birth of AI. That dates back to Turing (1950) and arguably long before that. In the field of intellectual property, AI has been in commercial applications for over a decade. The journey of LexisNexis Intellectual Property Solutions illustrates this (Fig. 1).
Figure 2: LexisNexis Intellectual Property Solutions, AI journey
Perhaps the biggest change in adopting AI in IP over the last decade is not the technology at our disposal but our attitudes to adoption. Using LexisNexis Classification powered by Cipher as an example, this was launched in 2013 as a solution to the painstaking manual work required by those analyzing large patent landscapes where Boolean search processes were both slow and expensive – or simply not a credible starting point. The adoption challenge at that point was trust. Boolean is rules-based, and there is a certain lack of explainability in many AI solutions. Fast forward to 2024. Anyone launching a new product into the intellectual property market must present a compelling narrative about artificial intelligence, preferably involving GenAI. The only change is the level of hype.
IP leaders do not wake up hoping for more data or more technology. Their north star is delivering more value (or mitigating risk) to the business. Gone are the days when a patent team was recognised or rewarded on the size of the patent portfolio. Indeed, it was this historic practice that takes some of the blame for the perception of IP teams purely as a cost centre.
So the rational approach to the adoption of AI, or indeed any new technology is to start with why. The Simon Sinek approach is to be commended for IP professionals. It is imperative to focus on the problem that needs to be solved (the why), in favour of hunting a specific technology (the how) or a specific user interface (the what).
Source: Simon Sinek
This can be illustrated by referring back to the LexisNexis solutions referenced above.
The trough of disillusionment measures the gap between expectations and reality. In June 2023, a New York judge sanctioned a lawyer for submitting a GenAI brief that cited non-existent cases. What went wrong (apart from everything)? This is a clear case of choosing the wrong tool for the job. Demonstrating a lack of education and controls and an absence of transparency.
The following is a non-exhaustive list of ideas for avoiding disappointment when adopting AI into your operations:
What we know and have known for centuries is that technology has and will impact our working lives – and for the better. The impact of change is a little scary but no more radical than electricity or the internet. While it seems inevitable that IP law and practice will change, there are rewards for those who engage and extinction risks for those who are left behind. Enjoy the ride.
Nigel Swycher is co-founder and CEO of LexisNexis Cipher – His background is in law, where he led the IP practice at leading law firm Slaughter and May.
Nigel has been recognized for many years by the IAM 300 as a leader in the field of IP strategy.
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